PRIVACY & COOKIES POLICY
(Updated June 2018, in accordance with the General Data Protection Regulation)
The Old Town Jewellers is committed to keeping your personal data safe and secure.
WHAT IS PERSONAL DATA?
Personal data is information that relates to an identified or identifiable individual, and could be as simple as a name or a number or could include other identifiers such as an IP address or a cookie identifier.
HOW WE COLLECT YOUR PERSONAL INFORMATION:
We collect information when you visit our website, opt in to receive newsletters, email us directly, respond to a survey or enter a competition operated by us or one of our partners.
We also collect information when you interact with us on social media depending on your privacy setting on these platforms: Instagram, Facebook, Pinterest and Google+.
We may also collect information about you from third parties if you have given them permission to share your information.
WHAT PERSONAL INFORMATION WE COLLECT:
We will collect the information you provided when you have subscribed to our newsletters, completed a survey or entered a competition like: name and surname, email address and in some cases postal address or contact telephone number.
We will also collect information provided in correspondence when you contact us.
Our legal basis for collecting and processing your private details when you sign up for our newsletter service through the website opt-in forms is based on consent.
HOW WE USE THIS INFORMATION:
We use the information collected to provide the service you have requested and improve our website and services. We may also use the information to contact you if you have entered one of our competitions or to respond to your queries.
When we have your consent:
If we have your consent to do so we shall use your information to send you emails about brand updates, competitions or events or contact you to ask you to respond to a survey.
When we have the legal obligation:
In some circumstances we shall use your information to fulfil legal obligations which may include: keeping our database up to date or deleting and updating the information we hold about you if such information is inaccurate.
When it is in our legitimate interest to do so:
We shall use your data to learn about your interest and preferences so that we can provide you with relevant and interesting information, understand our audience better, target our marketing so that it is relevant to you, promote advertising on social media or other platforms (such as Facebook, Twitter, Instagram, Pinterest) or through other third party advertising that may appear on other websites you use, measure and understand our marketing activity.
We will not share or sell your information to any third parties unless otherwise clearly specified or agreed with you (ex: competitions).
We shall share your data with third parties who are performing services on our behalf like: website hosting services, cloud services, third party data services and analytics platform in order to provide our services.
If we will be required to do so by law (for example under a court order) we may share your information with the police or other law enforcement or regulatory bodies and government authority investigating unlawful activities.
HOW LONG WE STORE YOUR DATA FOR:
We keep your personal data information for as long as it is reasonably necessary to deliver our services, unless otherwise requested by you.
The Old Town Jewellers is committed to keeping your data secure and we will ensure up to date security procedures and technologies are in place to prevent any unauthorised access or use once we have received your information.
Some of the data we collect from you may be transferred and stored at a destination that is outside the European Economic Area (‘EEA’). By submitting your personal data, you agree to this transfer, storing or processing. We take all reasonably necessary steps to ensure your data is safe and in accordance with this policy. This is done in different way including:
· the country we send the data to might be approved by the European Commission as being sufficiently secure
· the recipient is located in the United States and is a certified member of the approved EU-US Privacy Shield Scheme
Please note that the transmission of information via the internet is not always completely secured therefore we cannot guarantee the security of any data transmission to our site especially when it is routed through a number of countries before being delivered; any transmission is at your own risk. However, once we have received your data we will use all adequate security procedures to prevent unauthorised access.
YOUR DATA PROTECTION RIGHTS:
To exercise your rights, including asking for a copy of the information we hold about you, correct or update the information we hold, delete your data or withdraw your consent please use one of the options from the ‘Contact us about your data’ section below.
If you would like to unsubscribe from our newsletters please click the Unsubscribe link at the bottom of any newsletter email you have received from us or email us at email@example.com. To unsubscribe from all communications please contact firstname.lastname@example.org.
We will respond to all legitimate requests within one month, however depending on your request in some cases it might take us longer than a month to respond. We will notify you if this will be the case.
If you think that any of your rights have been infringed you can make a complaint to the Information Commissioner on www.ico.org.uk.
CONTACT US ABOUT YOUR DATA:
ABOUT THE OLD TOWN JEWELLERS
This website (“https://oldtownjeweller.co.uk”) is owned and operated by Old Town Jewellers Limited registered in England, no. 10712645, registered office at 23 Market Square, Amersham, HP7 0DR, United Kingdom.
When you visit the Old Town Jewellers website, if you have enabled cookies on your browser, we may use technologies like Google Analytics and Squarespace Analytics to collect information about your visit through the website in order to improve your experience and make the website easy to navigate or develop useful features. This information may be: browser type and version, operating system, Internet protocol address, date and time, pages you have viewed, and lengths of time you spent on the website. We use this data to improve our website and services. You can always chose to disable cookies from your web browser settings and still be able to use the website.
What are cookies?
Cookies are pieces of information that a website can transfer to a user’s web browser and whilst session cookies are only stored on your computer for the time you are on the website, other cookies may remain on your browser after you leave the website. All cookies can be manually deleted from the browser settings.
More information on cookies can be found on the Information Commissioner’s Office website here: https://ico.org.uk/for-the-public/online/cookies/